Return & Refund Policy

You may request a return if:

• The item is damaged, defective, or incorrect
• The item is unused, unopened, and in its original packaging
• The return request is made within 7 days of delivery

Items that do not meet these conditions may not be eligible for return.

The following items are not eligible for return:

• Items marked as “Final Sale” or “Non-Returnable”
• Personal care, skincare or hygiene products once opened or used (for health and safety reasons)
• Customised or made-to-order products
• Gift cards, free gifts, or promotional items

To initiate a return, email us at amafhh52shops@gmail.com with:

• Order ID
• Reason for return
• Clear photos/videos of the product (if damaged or defective)

Our team will review your request within 24–48 hours. If approved, we will arrange a pickup or provide return shipping instructions.

• Free return pickup may be available for eligible cases (damaged or incorrect items)
• For other returns, customers may be required to bear return shipping costs
• Shipping charges are non-refundable unless the return is due to our error

Once your returned item is received and inspected:

• Refunds will be processed within 5–7 business days
• Refunds will be issued to the original payment method

In the case of Cash on Delivery (COD) orders, refunds will be processed via bank transfer or UPI. You may be asked to provide bank details.

We offer replacements in the following cases:

• Damaged product
• Defective item
• Wrong item delivered

Replacement is subject to product availability. If the item is unavailable, a full refund will be issued.

If you haven’t received your refund:

• Check your bank account or payment method
• Contact your bank or payment provider (processing delays may occur)

If the issue persists, contact us at amafhh52shops@gmail.com.

• Orders can be cancelled before they are shipped
• Once shipped, orders cannot be cancelled but may be eligible for return

To cancel an order, contact us immediately at amafhh52shops@gmail.com or +91 93267 50860.

If you receive a damaged or incorrect product:

• Notify us within 24–48 hours of delivery
• Provide photos/videos as proof

Failure to report within this timeframe may result in rejection of your request.

For any return or refund-related queries, please contact us:

By making a purchase on Amafhh Herbarium, you agree to this Return & Refund Policy.